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Left my carpet a wet soppy mess
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May 8, 2008 Kiwi Carpet Cleaners review by Durtyredd555 |
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About 6 months ago, I also had my carpets cleaned by Kiwi in Houston, TX. 6 hrs after the cleaning we felt like we were at "Wet and Wild"even though they claimed the carpet would be dry into 3-4 hours. 8 hours later, the carpet was still a wet, soppy mess! I called them up the very next day. They did send a technician to my home within 2 hours of that call. He did admit that the original technician used entirely too much water. The new guy essentially had to re-clean the carpet. He stayed until the job was done. When he left, the carpet was clean and only slightly damp. This time it dried completely within the 3-4 hour time promised. I haven't used them since and I probably wont. The aggravation wasnt worth it.
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